Data & Privacy

rpjili Privacy Policy — How Your Personal Data Is Collected, Used, and Protected

This Privacy Policy explains what personal information rpjili collects from Filipino players, how we use and protect it, and what rights you have over your own data. By using the rpjili platform, you agree to the practices described on this page.

What Information Do We Collect and Why?

1. Information We Collect

When you register an account on rpjili, we collect personal details including your full name, date of birth, email address, and contact number so we can verify your identity and keep your account secure. We also collect payment-related information such as your preferred local payment method and transaction history in Philippine pesos, which is necessary to process deposits and withdrawals accurately. During your sessions on the platform, we automatically gather technical data including your device type, browser version, IP address, and session timestamps to help us maintain platform stability and detect unusual activity. If you contact our support team, we retain records of those communications to improve our service and resolve any disputes fairly. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable Philippine regulations.

2. How We Use Your Information

rpjili uses your personal data primarily to operate and maintain your account, process financial transactions, and deliver the gaming experience you signed up for. We use identity and age verification data to ensure that only eligible players — those aged 21 and above — can access the platform, in line with Philippine gaming regulations. Technical and behavioural data helps us detect fraud, prevent money laundering, and identify any patterns that may indicate problem gambling, allowing us to apply responsible gaming tools where appropriate. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies — we do not send unsolicited marketing messages without your consent. Your data is never sold to third parties, and it is only shared with service providers who assist us in running the platform, such as payment processors and identity verification partners, under strict confidentiality agreements.

3. Data Security and Retention

rpjili applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, or misuse at every stage of processing. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal account information is restricted to authorised personnel only. We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulatory obligations. If you close your account, we will securely delete or anonymise your personal data once the mandatory retention period has elapsed, unless we are legally required to keep it for longer. You have the right to request access to the personal data we hold about you, and to ask us to correct any inaccuracies, by contacting our support team at [email protected]. rpjili will respond to all verified data access or correction requests within a reasonable timeframe in accordance with applicable data protection requirements.

4. Cookies and Tracking Technologies

rpjili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players navigate the platform so we can continue improving the experience. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and session management. Analytics cookies help us understand which sections of the platform are most useful to Filipino players, allowing us to prioritise improvements that matter most to our community. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the rpjili platform.

5. Updates to This Privacy Policy

rpjili may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify registered players through the contact details held on their account before the changes take effect. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always aware of how your personal data is being handled. If you have any questions or concerns about this Privacy Policy or how your data is used, please visit our FAQ page or contact us directly at [email protected].

At a Glance

  • Data collected only as needed
  • Never sold to third parties
  • Encrypted data transmission
  • Access restricted to authorised staff
  • Right to access your own data
  • Cookies manageable via browser
  • Policy updates notified in advance

Related Pages

Data Enquiries

For questions about your personal data, access requests, or corrections, visit our FAQ page or reach us at [email protected] — we respond in plain Philippine English.

Common Questions About Your Privacy on rpjili

Quick answers to what Filipino players most often ask about how their data is handled.

rpjili does not sell your personal data to any third party under any circumstances. We only share your information with carefully selected service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and only under strict confidentiality agreements. These partners are not permitted to use your data for any purpose other than the specific service they provide to rpjili. Any sharing of data is limited to what is strictly necessary and is always carried out in compliance with applicable Philippine data protection requirements. If you have concerns about a specific type of data sharing, you can contact us at [email protected] for a clear explanation.

You have the right to request a copy of the personal data we hold about you at any time by contacting our support team at [email protected]. If any of your personal information is inaccurate or out of date, you can also ask us to correct it, and we will process your request within a reasonable timeframe. For security purposes, we may need to verify your identity before releasing or amending any account data. If you believe your data has been handled incorrectly, you are also entitled to raise a complaint with the relevant Philippine data protection authority. We are committed to responding to all data-related requests transparently and promptly.

When you close your rpjili account, we will retain your personal data for the minimum period required by applicable Philippine laws and regulatory obligations — for example, financial transaction records may need to be kept for a set number of years for compliance purposes. Once the mandatory retention period has elapsed, your personal data will be securely deleted or anonymised so it can no longer be linked back to you. During the retention period, your data remains protected by the same security measures that apply to active accounts. If you would like to know the specific retention period that applies to your data, please contact us at [email protected] and we will provide a clear answer.

You can opt out of non-essential communications from rpjili at any time by contacting our support team at [email protected] and stating your preference. Please note that certain account-related communications — such as security alerts, transaction confirmations, and important policy updates — are necessary for the safe operation of your account and cannot be disabled. We do not send unsolicited marketing messages without your prior consent, and we will always honour opt-out requests for promotional communications promptly. If you have any questions about the types of messages you are receiving, our FAQ page has further guidance, or you can reach us directly by email.

Your Data Is Safe With rpjili

We take your privacy seriously so you can focus on enjoying sports betting, live bingo, and casino-style games — all in Philippine pesos, all from your mobile device.

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